22 BD Privacy Policy

Important: This privacy policy applies to the 22 BD (22bd.run) website and mobile app. By accessing the platform or creating an account, you agree to this privacy policy. Please read it carefully.

22 BD is a trusted online betting and gaming platform in Bangladesh. We understand how valuable your personal data is — which is why this Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

This privacy policy applies to the following:

• When browsing or using the 22 BD website (22bd.run).
• When downloading and using the 22 BD mobile app.
• When registering an account, logging in, or making a payment.
• When contacting customer support or live chat.
• When participating in promotions, bonuses, or loyalty programs.

22 BD only collects the information that is necessary. No excessive or irrelevant data is requested. The table below provides a detailed breakdown of what is collected:

22 BD collects information through various methods. Each method is transparent and operates with your consent:

• Directly Provided: Information you provide directly during registration — such as your name, mobile number, and email address.
• Automatic Collection: Your IP address, device information, and session data are automatically collected while using the website or app.
• Cookies & Tracking Technology: Cookies are used to enhance your experience.
• Third-Party Verification: A trusted third party may be engaged to verify your identity during the KYC process.
• Payment Processors: Relevant information is exchanged when transacting via Mobile Pay, Nagad, or Rocket.

22 BD uses collected data for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To manage registration, login, password resets, and overall account security.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• KYC & Age Verification: To meet legal obligations and prevent access by minors.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To personalize your experience based on your preferences.
• Customer Service: To manage support tickets and chat history.
• Promotions & Offers: To send you relevant bonuses and promotions (you can opt out at any time).
• Legal Compliance: To meet regulatory requirements.

We never sell your data to marketing agencies or use it for unrelated purposes.

22 BD follows the highest industry standards to protect your data. Our security infrastructure is detailed below:

• 256-bit SSL/TLS Encryption: Every connection on the website and app is fully encrypted — third parties cannot read your data.
• Two-Factor Authentication (2FA): An extra layer of security through OTP verification at login and withdrawal.
• Firewall & DDoS Protection: Advanced server-level firewalls protect against cyber attacks.
• Regular Security Audits: Independent security experts conduct audits at least twice a year.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: All data is regularly stored in encrypted backups.

Some additional data may be collected when using the 22 BD mobile app. This information is necessary for the app to function correctly and securely:

• Device Identification Information: Device model, operating system version, and unique device ID.
• Network Information: Mobile data or Wi-Fi connection type (non-specific).
• Push Notification Token: To send you bonuses and important updates.
• Camera Access: Camera access is used only during KYC document uploads — not at any other time.

You can review the required permissions before downloading the app. Core betting features remain accessible even if unnecessary permissions are denied.

22 BD uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. 22 BD uses the following types of cookies:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand which parts of the website are most used. This data is not personally identifiable.
• Marketing Cookies: To show you relevant offers. You can turn these off at any time.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

22 BD believes every user should have full control over their own data. You have the following rights:

• Right to Access: You have the right to request details on what information 22 BD holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Portability: You can request your data in a structured, portable format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights support@22bd.run-or reach us via live chat. We will respond within 30 days of receiving your request.

22 BD does not sell your data. However, it may be shared with trusted third parties in the following limited circumstances:

• Payment Processors: Payment providers such as Mobile Pay, Nagad, and Rocket receive the information necessary to process transactions.
• KYC Verification Services: Only the minimum necessary information is shared with authorized third parties for identity verification.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement.
• Regulatory Authority: Relevant data is provided when required for audits by licensing authorities.
• Technology Infrastructure: Server hosting and cloud service providers store data in encrypted form.

All third parties are bound by confidentiality agreements with 22 BD and adhere to strict data protection standards.

22 BD may update this privacy policy from time to time. When changes are made:

• Notice will be sent to your registered email and via SMS before any significant changes take effect.
• The updated policy will be published on the website with the effective date .
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• If you do not agree, you may request to close your account.

For any privacy-related questions or concerns, please contact us:

• Email: support@22bd.run
• Live Chat: Click the chat icon on the website or app
• Support Hours: 7 days a week, 24 hours a day